Frank is an Executive Director of Gravelroad Consulting. With greater than 34 years experience in the information and communications technologies industry, in technical and management positions, Frank has good technical, commercial and customer relationship skills. A strategic thinker, who enjoys working on challenging problems and developing solutions that provide real business advantage, Frank has provided consultancy services to Federal, State and Local Government agencies on a range of assignments including strategic planning, policy development, technology advice, supply and demand analysis, feasibility studies, business case development, procurement and project management.
Beginning as a telecommunications technician in 1974 with Telecom Australia, Frank developed experience in the installation and maintenance of many types of information and communication systems, from a practical perspective. While working as a technician, Frank completed a Certificate in Electronics and Communications to complement his technician qualifications. In 1989, Frank was accepted into the Telstra Leadership Program where he undertook senior management training in-conjunction with the Southern Cross University. Post this program Frank successfully completed a Master of Business Administration degree.
All through his career, Frank has been involved in the technical and commercial aspects of telecommunications infrastructure development. As a technician Frank was involved in designing, installing, maintaining and project managing complex infrastructure projects such as the Northern Territory Government private voice and data communications network and the Tindal Airbase private voice and data communications network. From the mid 1980’s Frank moved into Business Development which involved consulting with clients at senior levels in the Corporate and Government sectors to assist them achieve business outcomes through effective use of information and telecommunications technologies (ICT). Activities included mapping Customer business requirements, marrying these requirements to technology solutions and managing the implementation to ensure the Customers requirements were met.
Over his career, Frank has managed many teams either as direct reports or multi -functional project teams. These teams have ranged from small (2 people) to large (up to 100 people) with activities that have included significant change management in terms of cultural change, business direction change, systems change and human resource change; commercial management; product development, policy and strategy development; contract management and dispute resolution. In 2000 Frank joined the Queensland Department of State Development to assist them develop and implement strategies that developed new economy infrastructures such as ICT and in particular broadband communications. This involved working across the department and other government agencies including local government; educating the various industry and business development groups on the importance of ICT as an economic growth enabler and assist them develop appropriate policies and programs that encouraged the provision of improved ICT infrastructure within the State.
Frank joined Gravelroad (previously GDI) in 2004. During his time with Gravelroad Frank has provided expert advice to Government Ministers, Mayors and senior executives in the public and private sectors with regard to emerging trends in the telecommunications sector, technology evolution, emerging business models, next generation broadband development and their relationship to business and community benefit.
In a voluntary capacity, Frank performed as the Convenor of the Queensland Branch for the Australian Telecommunications Users Group (ATUG) for a period of five years. Frank’s personal characteristics include drive and energy with particular focus on challenge and delivering results. He has high interest in work that provides the opportunity for discovering, developing and presenting new ideas and concepts.
Frank’s other interests include motor racing, travel and enjoying his children’s entry into adulthood.